Privacy Policy at cc44

Introduction

cc44 operates as Bangladesh's trusted online casino and sports betting platform, delivering cricket betting, live casino games, slots, and more to players across Dhaka, Chittagong, Sylhet, Khulna, and beyond. We understand that entrusting us with your personal information is a serious responsibility, and we take that trust with the utmost seriousness.

This Privacy Policy applies to all services offered by cc44 through https://cc44.ws and any associated mobile interfaces. By accessing or using cc44's services, you acknowledge that you have read, understood, and agree to the terms set out in this policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy is subject to change; the date at the top of this page reflects the most recent revision.

Information We Collect

To provide a safe, personalised, and fully functional gambling experience, cc44 collects the following categories of personal information when you register, deposit, play, or interact with our platform:

• Identity information: full name, date of birth, national ID or passport details for account verification.
• Contact information: email address, mobile phone number, and city or region of residence (e.g., Dhaka, Chittagong, Sylhet).
• Financial information: deposit and withdrawal transaction records, preferred payment methods (including bKash, Nagad, Rocket, Upay, or bank transfers), and account balance history.
• Technical information: IP address, device type, operating system, browser type, session data, and gameplay logs used for security and fraud prevention.
• Behavioural data: game preferences, betting patterns, bonus usage, and navigation behaviour on our platform, used to improve user experience and personalise offers.

How We Use Your Information

cc44 uses the personal data it collects strictly for the following purposes. We do not sell your data to third parties, and we do not use it for purposes beyond those listed below without obtaining your explicit consent:

• Account creation and management: verifying your identity (KYC), setting up your player profile, and maintaining your account in good standing.
• Transaction processing: handling deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and ensuring funds reach the correct destination promptly.
• Customer support: responding to inquiries, resolving disputes, and providing assistance related to your cc44 account, bonuses, games, or responsible gaming queries.
• Fraud prevention and security: monitoring transactions and gameplay for unusual activity, protecting both players and the platform from fraudulent behaviour.
• Marketing communications: sending you relevant promotional offers, tournament updates, and bonus alerts — only where you have opted in and with the option to opt out at any time.

Payment Data and Financial Transactions

All financial transactions on cc44, including deposits via bKash, Nagad, Rocket, and Upay, and withdrawals to bank accounts such as Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank, are processed through encrypted, secure payment pipelines. cc44 does not store full payment credentials such as bKash PINs, card numbers, or full bank account details on its servers.

Transaction history records are retained for a period necessary to meet regulatory requirements and to assist in resolving any payment disputes. If you have concerns about a specific transaction, please contact our support team directly at [email protected], providing plain-text reference information only — do not include passwords or PINs in your message.

Cookies and Tracking Technologies

cc44 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain session security, and gather anonymous analytical data about how the platform is used. Cookies are small text files placed on your device by your web browser when you access cc44.ws.

You may configure your browser to reject all cookies or to alert you when a cookie is being set. Please note that disabling certain cookies may affect the functionality of cc44, including your ability to log in, access your balance, or use live chat support. We do not use cookies to track your activity across third-party websites unrelated to cc44.

Sharing of Your Information

cc44 does not sell, rent, or trade your personal information. We may share your data with trusted third parties only in the following limited circumstances:

• Payment processors and financial service providers (such as bKash, Nagad, Rocket, Upay) who require transaction data solely to process your payments securely.
• Technology and platform service providers who assist in operating cc44's infrastructure, game delivery, fraud detection systems, and customer support tools — all bound by strict data-processing agreements.
• Legal and regulatory authorities where disclosure is required by applicable law or in response to a valid legal process, court order, or investigation by a competent authority.

Data Retention

cc44 retains your personal data for as long as your account remains active or as needed to provide you with our services. We may also retain and use your data as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

If you request account closure, cc44 will begin the process of deleting or anonymising your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business reasons such as outstanding balances or active disputes. Transactional records may be kept for up to five years to satisfy anti-money-laundering and financial record-keeping requirements.

Your Rights as a User

cc44 respects the privacy rights of all users. As a registered player, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data cc44 holds about you at any time.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data, subject to our legal and regulatory obligations which may require us to retain certain records.
• Right to restrict processing: in certain circumstances, you may ask cc44 to suspend the processing of your personal data, for example while we verify the accuracy of data you have disputed.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact cc44's support team at [email protected] with a clear description of your request. We will respond within a reasonable timeframe and may ask for identity verification before processing sensitive requests.

Security Measures

cc44 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure and regularly audited server infrastructure, multi-factor authentication for administrative access, and staff training on data protection best practices.

While cc44 takes rigorous steps to safeguard your data, no digital platform can guarantee absolute security against all possible threats. We strongly recommend that you use a unique, strong password for your cc44 account, enable any available two-factor authentication, and never share your login credentials with anyone.

Third-Party Links and Services

cc44's platform may reference or integrate services from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While these providers are selected for their reputation and security standards, cc44 is not responsible for the privacy practices of third-party providers. Each provider operates under its own privacy policy, and we recommend reviewing those policies when engaging directly with third-party content. cc44 does not place any external links on its pages, and all in-platform navigation remains internal.

Age Restriction and Minor Protection

cc44 strictly enforces a minimum age requirement of 21 years for all registered players. Our platform is intended solely for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. Parents and guardians in Bangladesh are encouraged to make use of device-level parental controls to prevent underage access to online gambling platforms.

Changes to This Privacy Policy

cc44 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the revision date displayed at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of cc44 following the posting of any changes constitutes your acceptance of the revised policy.

We encourage all cc44 players in Bangladesh to review this Privacy Policy periodically so you are always aware of the most current terms governing the use of your personal information on our platform. If you have questions about any change, please reach out to our support team before continuing to use our services.

Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by cc44, please do not hesitate to contact us. Our dedicated support team is available to assist you in English and will respond to all privacy-related queries within a reasonable timeframe.

Email: [email protected] (plain text — do not reply to automated messages). Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours, seven days a week.